Service Desk
How can we help you?
Discover the range of support options and resources available to you.
Discover the range of support options and resources available to you.
Planned Change #CHN-54810 - Descartes GLN and OpenText - ICCNet/GXS - September 27, 2025
Mayra Sanchez
about 16 hours ago
Dear Valued Customer,
Please be advised that on Saturday, September 27, 2025 from 13:00 - 16:00 UTC we will be completing a planned VPN infrastructure change between Descartes and OpenText - ICCNet and GXS connections.
We continue to work closely with our partners to ensure infrastructure is reliable.
Please feel free to reach out if you have any questions or need further information.
Incidents can be raised during this maintenance period via the Descartes Customer Portal or by emailing [email protected].
Please reference #CHN-54810
Sincerely,
Descartes ServiceDesk